Directions: Read the passage and answer the questions or complete the statements

Directions: Read the passage and answer thequestions or complete the statements in the fewest possible words.

It's logical to suppose that things likegood labor relations, good working conditions, good wages and benefits and jobsecurity motivate workers, but one expert, Fredrick Herzberg argued that suchconditions do not motivate workers. They are merely satisfiers. Motivators, incontrast, include things such as having a challenging and interesting job,recognition and responsibility. However, even with the development of computersand robotics, there're always plenty of boring, repetitive and mechanical jobsand lots of unskilled people who have to do them. So how do managers motivatepeople in such jobs? One solution is to give them some responsibilities, not asindividuals, but as a part of a team. For example, some supermarkets can buyoffice stuff to people who fill the shelves, and the people who work at thecheck out into a team, and let them decide what product lines to stock, how todisplay them and so on. Many people now talk about the importance of acompany's shared values or culture with which all the staff can identify, forexample, being the best hotel chain, or making the best, the most user-friendlyor the most reliable products in a particular field. Such values are morelikely to motivate workers than financial targets which automatically onlyconcern a few people. Unfortunately, there are only a limited number of suchgoals to go around and by definition, not all the competing companies in thatindustry can seriously plan to be the best.

(Note: Answer the questions or complete thestatements in NO MORE THAN 8 WORDS.)

81: What can actually motivate workersaccording to Fredrick Herzberg?

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82: What does the speaker say about jobs inthe computer era?

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83: What do some supermarkets do tomotivate their employees?

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84: Why does the speaker say financialtargets are less likely to motivate workers?

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试题答案

【答案】

81.  Challenging work and interestingjob, recognition and responsibility.

82.  Many tedious jobs continue to bedone manually.

83.  Give them responsibilities aspart of a team.

84.  They concern a small number ofpeople only.

【解析】略